Disaster Recovery Guide

Privacy Statement

This privacy statement has been developed in accordance with the National Privacy Principles (new privacy laws which apply from 21 December 2001).

Regardless of how we collect or disseminate information, stringent privacy principles are applied to ensure that the privacy interests of individuals and businesses are respected. Where information relates to individuals those principles embody the National Privacy Principles. AlphaStor believes that treating information in this manner is good business.

Collection of Information

AlphaStor collects the personal information it needs to provide the products and services it offers. Those products and services include:

AlphaStor backup
Business Consultation
Technical Support

The information AlphaStor collects is business-related. Some information relates to the owners or principals of the business and to directors, officers and senior management. Information collected about individuals is limited to that which our customers find relevant for business decision-making. That information is collected to give AlphaStor customers a sense of who is responsible for the decisions that drive the business and to serve as a resource to assess the likelihood of business success. Some of this information is collected from publicly available sources such as the Australian Securities and Investment Commission and registered providers of research information.

AlphaStor also collects personal information about its customers, or employees or officers of its customers, so that it can complete business transactions, deliver products and services, administer accounts, provide customer support and meet regulatory requirements.

Through our web site, we occasionally offer users the opportunity to receive sales or promotional information for AlphaStor products and services of interest to them. A user who agrees may be asked to provide contact information (e.g., name, mailing address, email address, telephone and fax number) that we will use to provide information about our products and services.

Use and Disclosure

AlphaStor will only use and disclose information it holds about an individual for the purpose for which it was collected and for other related purposes for which the individual would reasonably expect it to use the information or to which the individual has agreed (either expressly or implied).

We ask registered users of our website to choose whether to receive email updates about AlphaStor' products and services. We honour the choices made. However, we reserve the right to email customers on rare occasions when we think it is important. We do not allow other uses or disclosures of mail or email addresses or registration information.

If AlphaStor engages anyone to do something on its behalf (for example, suppliers of internet support services, auditors, process servers or lawyers) then AlphaStor and the service provider may exchange information for the purposes for which the service provider has been engaged. We also use personal information for planning, product development and research purposes.

AlphaStor may also use or disclose information where it is required or permitted by law to do so or where the use or disclosure is in the public interest.

Information Security

AlphaStor is serious about the security of the information it collects. Accordingly, it employs technical, contractual and administrative steps to ensure that the information is protected against unauthorised access and disclosure. AlphaStor employees undertake training in handling information, with particular emphasis on preserving the privacy interests of individuals and businesses. AlphaStor will destroy or remove identifying features from information held about an individual or business within a reasonable time after it is no longer needed.

To keep up with the rapidly evolving Internet environment, AlphaStor will from time to time review and revise its Internet practices and communicate any updates on its website. Minor changes may be made at anytime without notice.

Website Data Collection Practices

When you look at this web site, our Internet Service Provider makes a record of your visit and logs the following information for statistical purposes:

your server address
your top level domain name (for example .com, .gov, .au, .uk etc)
the date and time of your visit to the site
the pages you accessed and documents downloaded
the previous site you have visited
the type of browser you are using

AlphaStor Business Oriented Developments will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our Internet Service Provider's logs.

We will only record your e-mail address if you send us a message. Your e-mail address will only be used for the purpose for which you have provided it and it will not be added to a mailing list or used for any other purpose without your consent.

This site does not provide facilities for the secure transmission of information across the Internet. Users should be aware that there are inherent risks transmitting information across the Internet.

This web site only uses session cookies and only during a search query of the web site. Our Internet Service Provider has assured us that no cookies are employed on this web site except for those associated with the search engine. The web site statistics for this site are generated from the web logs as outlined above.

Upon closing your browser the session cookie set by this web site is destroyed and no personal information is maintained which might identify you should you visit our web site at a later date.

Cookies can be either "persistent" or "session" based. Persistent cookies are stored on your computer, contain an expiration date, and may be used to track your browsing behaviour upon return to the issuing web site. Session cookies are short-lived, are used only during a browsing session, and expire when you quit your browser.

Through our web site, we occasionally offer users the opportunity to receive sales or promotional information for AlphaStor products and services of interest to them. A user who agrees may be asked to provide contact information (e.g., name, mailing address, email address, telephone and fax number) that we will use to provide information about our products and services.

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